About Mobility East Africa

Mobility East Africa is a regional accessibility solutions company helping families, hospitals, schools, hotels, and public buildings across Kenya, Uganda, Tanzania, and Rwanda move more safely and independently. We focus on practical solutions, professional installation, and long-term local support.

Who We Are

A Regional Accessibility Partner You Can Rely On

We are Mobility East Africa — a team of mobility specialists, site assessors, installers, and after-sales engineers serving homes, healthcare facilities, schools, hospitality venues, and commercial buildings across East Africa.

We do not sell equipment alone. We assess your space, recommend a solution that fits it, install it properly, and remain available for ongoing service, spare parts, and warranty support.

Our Story

Built Around a Simple Promise — Real Local Support

Mobility East Africa was created to close a gap that many households and organisations in the region had experienced: equipment that was difficult to assess properly, slow to install, and even harder to service afterwards.

We started with one priority being present locally. Our assessors visit the actual home, building, or site. Our engineers do the installation themselves. Our service team remains reachable long after handover. That promise continues to shape everything we do today.

Our Story

What Guides Our Work

Our Mission

To make everyday movement safer, easier, and more independent for people across East Africa at home, at work, in healthcare facilities, and in public spaces.

Our Approach

We begin with a real conversation, follow with an on-site assessment, recommend a solution that genuinely fits the space, install it with care, and remain available for long-term service.

Our Core Values

Practical advice over sales pressure
Safety and proper installation before shortcuts
Honest expectations about space, time, and cost
Local service and spare-parts support.
Respect for the dignity of every user and their family.

Our People

People Who Do the Work

Our team includes regional mobility advisors, certified installers, after-sales engineers, and customer support staff. Everyone involved in your project is a full-time member of Mobility East Africa, not a third-party contractor.

Mobility Advisors

Listen to your situation, gather the right details, and guide you to the most suitable solution.

Site Assessors

Visit your home or facility, take measurements, and confirm what will actually work in your space.

Installation Engineers

Fit the equipment safely, explain its operation, and leave the site spotless and compliant.

Service & After-Sales

Provide ongoing maintenance, spare parts, and warranty support across all four countries.

Regional Coverage

Operating Across East Africa

We deliver site assessments, installation, and ongoing support throughout:

If you are unsure whether your location is covered, speak to an advisor — we will confirm and arrange a visit.

Official Suppliers

Trusted Brands, Local Representation

We work with internationally recognised mobility manufacturers and represent them locally across East Africa. This allows us to recommend equipment that meets global quality expectations while still being installed, serviced, and supported by our own regional team.

Acorn

Acorn Stairlifts is a world-leading British manufacturer known for reliable straight, curved, and outdoor home stairlift systems,

Bespoke

Bespoke Stairlifts specializes in British-crafted straight and twin-rail curved stairlifts engineered to tackle tight turns and complex architectural staircases.

UP Stairlift

UP Stairlift delivers modular curved and straight stairlifts with reusable rail segments, custom upholstery, and 1-day local installation across East Africa.

Ascendor

Ascendor is an Austrian manufacturer of premium inclined platform stairlifts and compact vertical platform lifts for homes, schools, hotels, and public facilities.

Karma Medical

Karma Medical is a global leader in lightweight ergonomic manual, power, pediatric, and specialized positioning wheelchairs featuring patented S-Ergo seating.

Metalu

Metalu designs and manufactures fixed water-hydraulic and mobile electric swimming pool access lifts in marine-grade 316L stainless steel for hotels, resorts, and private pools.

Safety, Quality & Compliance

Installed With a Strong Focus on Safety

Safety guides every decision we make — from the products we recommend, to how we install them, to the after-sales service we provide.

Equipment selected for reliability and product quality.
Installation by trained engineers using proper procedures.
Compliance with relevant safety and accessibility standards.
Clear user guidance and handover documentation after every install.
Spare-parts availability and warranty support throughout product life.

Want to Talk Through Your Project?

Whether you are planning for a home, a healthcare facility, a school, a hotel, or a public building, our team is ready to listen and advise. A short conversation is the easiest place to start.